Job Description

Job Purpose

Intercontinental Exchange presents a unique opportunity for a full-time Engineer to join a team responsible for ICE OpenShift container platform. The Engineer will drive enablement and adoption to migrate high performant and critical applications into a microservices model utilizing container technologies by working closely with our development and engineering teams. This individual works as part of a results-oriented, service-delivery team and assists developers, configuration analysts, release engineers, developers, and operations teams. Additionally, the Engineer performs root cause analysis of problems, selects and implements automation tools, and actively participates in deeply technical discourse.

Responsibilities

• Build, support, and maintain Kubernetes and OpenShift platform infrastructure
• Capacity planning, tuning, policy and cost management
• Provide technical analysis, resolve problems, propose, and implement solutions
• Provide support to, and coordinate with developers, operations staff, release engineers, and end-users
• Educate and mentor platform consumers, team members and operations staff
• Participate in a weekly on-call rotation for after-hours support
• Respond to and assist in production operations in a 24/7 environment

Knowledge and Experience

• Degree in engineering discipline or equivalent experience in Platform Engineering
• 2+ years of experience with Kubernetes or OpenShift in a Production environment
• Understanding of major Kubernetes components and familiarity with industry standard implementations of CNI, CSI and ingresses
• Horizontal and vertical scaling for performance and high availability
• Experience with platform and application observability (tracing, logging metrics)
• Top-tier analytics and problem solving
• Ability to work in a service-oriented team environment
• Project Management, organization, and time management
• Customer focused, and dedicated to the best possible user experience
• Communicate effectively with both technical and business resources

Preferred Knowledge and Experience

• Experience with self-managed Kubernetes and/or OpenShift
• Experience with OpenShift deployments on-prem and in commercial clouds
• Experience with Kubernetes policy engines, e.g. Kyverno
• Experience with performant implementations of service meshes
• Experience with Docker and/or Podman
• Build automation and configuration management
• Advanced scripting experience (Python, Bash, Powershell)
• Experience with Ansible
• Exposure and experience with using AI tools including copilot, claude, or similar to accelerate delivery, improve quality, and integrate into daily activities