Job Description
We are seeking a dedicated Field Service Engineer to join our client's team, providing essential on-site preventive maintenance, calibration, installation, and training services across various product lines. This vital role includes offering technical support and assistance to customers, identifying potential sales opportunities, and operating predominantly in the field, with support from a centrally located office in Breda for administrative and support functions.

Responsibilities:

• Deliver comprehensive technical support to customers in the southern region of The Netherlands.
• Conduct on-site maintenance, calibration, and repair of laboratory instruments at customer locations.
• Offer remote support to customers via telephone.
• Facilitate customer training on the correct usage and upkeep of the instruments.
• Engage in collaboration with different business units to support the company's goals.
• Utilize and manage the CRM system (SAP) for accurate information reporting and tracking.
• Assist in promoting service contracts to enhance customer engagement and support.

Requirements

• A background in Engineering, Mechanics, Electronics, or related fields, with relevant experience.
• Proficient in using measuring instruments and hand tools.
• Knowledge of IT and network systems is advantageous.
• Demonstrated problem-solving skills and creative thinking.
• A solid track record in customer service roles.
• High customer service orientation with proactive, responsible, and organized work ethics.
• Independent working capability with minimal supervision.
• Preparedness for frequent travel to client locations within The Netherlands.
• Exceptional communication skills, both verbal and written, in English.
• Possession of a valid Driver's License.

If you have a similar background but do not meet all the above qualifications, we still encourage you to apply. We have several vacancies with different clients, each with varying requirements and opportunities. Your skills and experience might be a perfect fit for one of our other roles.

Benefits

• An attractive base salary with a bonus scheme.
• A comprehensive benefits package.
• Opportunities for professional growth in a dynamic environment.
• A company car for business and commuting use.
• A supportive team and work culture.