Overview
We are seeking an experienced and commercially minded Senior e-Learning Manager to oversee the delivery, development and continuous enhancement of digital learning solutions. This role combines expertise in e-learning, Learning Management Systems (LMS), client engagement and technical coordination.
The successful candidate will play a key role in managing digital learning operations, supporting clients, driving product improvements and collaborating with cross-functional teams to deliver high-quality learning experiences. This position is ideal for someone who enjoys taking ownership, balancing strategic thinking with hands-on execution, and working in a dynamic, fast-paced environment.

Responsibilities

Design, develop and maintain engaging digital learning content using industry-leading authoring tools.
Manage and optimise Learning Management Systems (LMS), including course administration, user management, testing and platform enhancements.
Ensure learning content complies with industry standards and functions effectively across digital learning environments.
Act as a primary point of contact for clients and stakeholders, providing operational support and guidance.
Coordinate technical initiatives, including integrations, system enhancements and third-party solutions.
Gather business requirements and translate them into functional specifications for technical teams.
Support product development, quality assurance, testing and deployment activities.
Monitor and improve operational processes, reporting, certifications and onboarding activities.
Collaborate with internal teams to identify opportunities for innovation and continuous improvement.
Contribute to business growth through client presentations, solution design and relationship management.

Candidate Profile

Proven experience in e-learning, digital learning, instructional design or learning technology environments.
Strong experience administering Learning Management Systems (LMS), ideally Moodle or comparable platforms.
Advanced knowledge of Articulate Storyline, Rise or similar e-learning authoring tools.
Solid understanding of SCORM standards and digital content deployment.
Experience managing client relationships and delivering high-quality customer support in a B2B environment.
Strong ability to coordinate technical projects and work effectively with internal and external stakeholders.
Excellent project management, organisational and problem-solving skills.
Strong communication and presentation abilities, with a customer-focused mindset.
Fluent English required; additional languages are a plus.

Other Information

Switzerland (preferably Zurich)
Permanent contract
Start date: As soon as possible
Competitive salary and benefits package commensurate with experience
Flexible and collaborative working environment with opportunities for professional growth and impact.

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