Job Description




Responsibilities:



1. Business Development

• Promote and sell shaped refractories such as MgO-C bricks and AMC bricks.


• Promote and sell unshaped refractories including basic gunning mass, castables, DVM for tundish, and concreting materials.


• Participate in RFQs, technical discussions, and customer trials to support business growth.

2. Application & Performance Monitoring

• Monitor refractory performance in steel and hot metal ladles (metal zone, slag zone, bottom).


• Oversee applications in EOF/EAF/BOF vessels.


• Evaluate tundish working lining performance (DVM, spray mass, castable).


• Support torpedo ladle and RH degasser refractory applications.


• Conduct post-mortem analysis and implement life improvement initiatives.


• Track consumption trends (kg/ton) and recommend optimization strategies.

3. Trial Management & Technical Support

• Plan, execute, and monitor refractory trials at customer sites.


• Coordinate installation activities including brick lining, gunning, casting, and dry-out processes.


• Troubleshoot operational and application issue and provide corrective actions.

4. Customer Relationship & Coordination

• Develop and maintain strong relationships with steel melting shop (SMS) operations, refractory maintenance, and procurement teams.


• Act as a single point of contact between customers and internal technical/manufacturing teams.


• Provide regular technical reports, performance reviews, and feedback to customers.

5. Documentation & Reporting

• Prepare detailed trial reports, performance evaluations, and technical presentations.


• Maintain data on lining life, refractory consumption, and cost per ton of steel.


• Support marketing and sales teams with case studies and technical insights.

Profile/Competencies:



Essential:

• Diploma or Graduation in Engineering (preferably Metallurgy / Ceramic / Mechanical).


• 5-6 years of experience in steel refractory technical sales or application roles.


• Strong knowledge of steel melting shop (SMS) refractory practices and failure mechanisms.


• Hands-on experience in gunning, casting, and brick lining supervision.


• Good understanding of steelmaking processes (Ladle, EOF, EAF/BOF, Tundish, RH, Torpedo).


• Ability to analyse refractory wear patterns and recommend solutions.


• Strong communication and technical presentation skills.


• Proficiency in MS Excel and reporting tools.

Preferred:

• Prior on-site experience in integrated steel plants.


• Experience in handling customer trials and performance optimization projects.


• Exposure to cost optimization and refractory consumption reduction initiatives.


• Familiarity with data analysis and reporting systems.