Requirements


Job Title: Senior Fraud Analyst




Location: Kuwait


Contract Type: 12-Month Fixed-Term Contract


Role Overview



We are seeking experienced
Senior Fraud Analysts to join our team on a 12-month contract in Kuwait. The successful candidates will be responsible for fraud monitoring, alert review, investigation, and case management across banking products and digital channels.



This role plays a key part in identifying, investigating, and mitigating fraud risks while ensuring a strong balance between fraud prevention and customer experience.


Key Responsibilities

• Monitor fraud detection systems and review alerts across cards, digital banking, payments, and account activities.


• Conduct detailed investigations into suspicious transactions and potential fraud cases.


• Analyse customer behaviour, transactional data, and supporting evidence to determine fraud risk.


• Take appropriate action including customer contact, account restriction, escalation, or case closure.


• Document investigations thoroughly in line with internal policies and regulatory requirements.


• Escalate complex or high-risk cases to management and relevant stakeholders where required.


• Identify emerging fraud trends and provide feedback to rule writing and fraud strategy teams.


• Support law enforcement requests and internal audit requirements where applicable.


• Maintain service level agreements (SLAs) and productivity targets.

• Proven experience in fraud monitoring and investigation within a banking or financial services environment.


• Strong understanding of fraud typologies including card fraud, account takeover, social engineering, and mule accounts.


• Experience working with fraud detection and case management systems.


• Strong analytical and decision-making skills.


• Ability to handle sensitive situations and communicate effectively with customers when required.


• Strong documentation and reporting skills.


• Ability to work in a fast-paced environment and manage high alert volumes.

• Experience within Middle Eastern financial institutions is advantageous.


• Knowledge of regulatory and compliance frameworks relevant to fraud risk.


• Professional certifications in fraud or financial crime (e.g., ACFE, ICA) are desirable.


• Bachelor's degree in Finance, Business, Risk, or related discipline.

• Competitive contract package.


• Opportunity to work within a dynamic banking fraud environment.


• Exposure to a broad range of fraud risk scenarios and cross-functional collaboration.