IT Field Agent IT Field Agent …

Spring Professional
in Bern, Schweiz
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
Spring Professional
in Bern, Schweiz
Festanstellung, Vollzeit
Seien Sie der erste Bewerber
Competitive
IT Field Agent
For one of our clients in the French speaking part of Switzerland, we are recruiting an IT Field Agent who is open-minded and client-oriented, is passionate about his work, who believes in success and has a strong team spirit. Are you looking for you next challenging position? This opportunity is for you!
Responsibilities
As an IT Field Agent you provide support L1, you are in charge of hardware (maintenance) and of troubleshooting incidents and corrective actions. You restore the degraded service's quality you escalate incidents or service requests to support L2/L3.
Profile
  • Diploma in IT
  • At least 2-3 years similar experience
  • Very good knowledge of Windows
  • Good knowledge of active directory
  • Good knowledge in Hardware
  • Good knowledge in ITIL
  • French native, English very good, German a plus
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