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IT Operations Specialist

Swisslinx
Zürich, Schweiz
Gepostet vor 22 Tagen Permanent Competitive
IT Operations Specialist
As the premier supplier to our client, a leading commodities and natural resources company based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role in their HQ, as an IT Operations Specialist.
In this role, you will be responsible for endpoint management, applications and policies and report to the Head of Information Technology Europe. You will be in a small IT team of 2 people covering over 50 onsite senior managers. 100% onsite work is requited.
Key responsibilities:
- Provide first-line telephone, remote desktop support and hands-on troubleshooting
- Prioritizing and diagnosing incidents according to agreed procedures and SLA's
- Setting up desktops, laptops, tablets and phones
- Installing and configuring software for Windows, MacOS, iOS etc
- Managing user accounts, groups, and file permissions in Active Directory and enterprise content management systems
- Provide any additional or 1:1 user guidance supporting Windows, MacOs, Office 365, and other third-party applications
- Moving PCs, phones and other equipment as required
- Undertake ongoing housekeeping activities such as daily server backup checks, Windows updates, routine software updates for client/backend server applications and maintaining electronic records with regards to equipment allocation, loans and purchase
- Manage the firm's daily/offsite backups and restore data
Your background:

- Completed education in Information Technology or comparable further education as well as 2+ years of professional experience as a IT Support Specialist, ideally in an enterprise environment.
- ITIL certification is an advantage
- Willingness to take on responsibility in the Microsoft (Windows) workspace
- Experience with supporting Windows and Microsoft 365 suite of product
- Experience troubleshooting MacOS & iOS
- Exposure to MDM products like Intune / Endpoint Central
- (Azure) Active Directory administration
- Experience with Service desk ticketing systems such as ServicedeskPlus
- Understanding of basic networking, TCP/IP, DNS, DHCP etc.
- Fluent German and good English skills are required.

Additional information:
- Please upload the degree certificate as well as the latest reference letter
If you possess the above attributes, available to start a new position immediately and looking for a new challenge in an international environment, we look forward to receiving your application!
By applying for this position, I consent to the Swisslinx Group of companies:
- storing my personal information (including name, contact details, Identification and CV information etc.) on their internal or external servers for the purpose of informing me of potential employment opportunities
- using my personal information or
- supplying it to third parties upon express consent for the purpose of informing me of potential job opportunities
- transferring where applicable my personal information to a country outside the EEA/EFTA

I also hereby agree to the Swisslinx privacy policy (http://www.swisslinx.com/en/legal/privacy-policy) and Terms of Use (http://www.swisslinx.com/en/legal/disclaimer)
Job ID  14435
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