Operational Business Process Manager / Troubleshooter (80-100%)

We Offer
  • Are you looking for a new challenge? We are offering an exciting and very diverse role while being part of the dedicated EAM (External Asset Manager) department
  • The main focus of yours will be to support our relationship managers: Organize the new joiners training, document and inform stakeholders about process changes, troubleshoot processes and systems, manage services and products representing the EAM department needs
  • You can work on projects to improve processes and applications and be in the meaningful role of a subject matter expert
  • In this key function, you will work closely with relationship managers, project members as well as product manager and IT contacts of several applications and locations
  • You will work independently but embedded in a setup whose team spirit and specific expertise guarantee an exciting working environment
  • The role offers you a rare platform to build up and expand your knowledge in various topics • Are you looking for a new challenge? We are offering an exciting and very diverse role while being part of the dedicated EAM (External Asset Manager) department
  • The main focus of yours will be to support our relationship managers: Organize the new joiners training, document and inform stakeholders about process changes, troubleshoot processes and systems, manage services and products representing the EAM department needs
  • You can work on projects to improve processes and applications and be in the meaningful role of a subject matter expert
  • In this key function, you will work closely with relationship managers, project members as well as product manager and IT contacts of several applications and locations
  • You will work independently but embedded in a setup whose team spirit and specific expertise guarantee an exciting working environment
  • The role offers you a rare platform to build up and expand your knowledge in various topics


You Offer
  • A commercial apprenticeship is what you have completed or you hold an University degree
  • Sound experience in the banking industry is one of your assets that you bring to our team
  • You have a track record in relationship management, banking support or operational business process management in a highly complex organization
  • You are a dedicated problem solver with a positive personality, driving plans to success; your hands on approach helps to solve cumbersome problems even with manual effort
  • You convince with the demonstrated capability to deal with various partners on the business and IT side
  • You may have IT skills with abilities in the documentation and design of processes and concepts
  • Strong MS Office skills, especially practical Excel knowledge is required
  • Strong communication skills in German and English enable you to quickly gain trust and build up solid and collaborative working relationships. French and/ or Italian are a plus


*LI-CSJOB*
Ms. S. Eugster would be delighted to receive your application.
Please apply via our career portal.