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Professional ICT Supporter

LHH Zürich, Schweiz
Gepostet vor 12 Tagen Permanent Competitive
Professional ICT Supporter
Our client, a well-known enterprise and leader in luxury skincare, working in an environment with the highest standards of advanced technology is looking for a Professional ICT Supporter.

If you are looking for a challenging role, being responsible for the Global User administration and for Mobile device management and support, you are the right CANDIDATE we are looking for!

Your future responsibilities:

  • Understanding customer needs, and delivering a proactive service
  • Receiving, recording issues and requests in the internal ticketing tool
  • 1st and 2nd Level support, working on incidents, request, & changes, providing final solution information to users
  • Coordinating supplier, consultant and support partner activities
  • Installing and maintaining PCs. iPads, iPhones, peripherals and communications equipment
  • Implementation of IT audits at subsidiaries, Collaboration in IT & business relevant projects, Office365 consulting and support
  • Providing hands-on & video training to employees and to local supporters in the subsidiaries
  • Maintaining the company server infrastructure
  • Providing innovative ideas and value-added solutions

Your Profile:

  • At least 5 years of professional experience in a Service Desk/Technical support environment
  • Knowledge of Windows 10, MS Office 365, Active Directory, Exchange, SCCM, MDM & macOS
  • Deep knowledge of hardware, mobile- & periphery devices
  • Passionate about supporting customers & placing their needs at the centre of everything we do
  • Good knowledge of server & network environment
  • Fluent in English; additional languages are a plus


Your future Benefits:

  • International and dynamic team with plenty of room for creativity
  • Flexible working hours
  • Attractive compensation and bonus
  • Attractive additional services for employees
  • On top of 25 working days holidays, overtime is compensated with 8.5 additional days off
  • Fantastic office location in the centre of Zurich to come

Job ID  1ACB42C3-F7EE-470E-B3E7-117ED43DD3EB
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