Senior Relationship Manager Asia Desk ; Location: Zurich or Geneva

The opportunity: Senior Relationship Manager Asia Desk

Location: Zurich or Geneva

At HSBC, we’re a trusted international organisation with a global customer base of around 39 million customers worldwide through a network that covers 62 countries and territories. In Europe, our ambition is to become the leading international wholesale bank and we need talent like you to help us meet our ambition. Whether you want a career that could take you to the top or in an exciting new direction—we offer opportunities, support and rewards that will take you further. 

The role holder is responsible for managing, acquiring and growing profitable long-term relationships with clients domiciled in oriental Asia, focusing mainly on new-to-HSBC UHNWI and families with investable assets of over USD30m.

The role holder will need to originate new relationships through established network, establish a holistic understanding of client needs, deliver innovative high value solutions across all product lines, gain significant business and sustainable returns for the wider Group and provide leadership to teams to support and deliver client performance against plan.

Are you interested ?  Do you enjoy to be part of a cohesive team ? 

If you answered yes to any of these questions, we want to hear from you ! 

What you will do: 

• Generate new opportunities with clients domiciled in oriental Asia through established network, primarily focusing on new-to-HSBC UHNWI and families. Coordinate in conjunction with colleagues where appropriate.
• Drive achievement against targets for net new money (NNM) and revenue generation, product alignment, customer satisfaction and cost containment.
• Co-ordinate with investment advisors, credit specialists, wealth planners and product specialists to grow HSBC's share of client wallet.
• Provide support to client’s portfolio management in close collaboration with the responsible Investment Counsellor, and ensure clients understand and are aware of their level of risk, and their objectives are met through the portfolio allocation.
• Identify liquidity events and financing opportunities, including working with client’s professional advisors.
• Combine client relationship management with strong risk assessment and management capabilities ensuring the required credit quality & requisite returns on risk.
• Lead by example through financial results with excellent corporate behavior.
• Provide assistance to fellow Relationship Managers and work alongside the Asia based Global Relationship Managers for delivery of global client coverage when required.
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
• Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved.
   

You should apply if you have: 

• Preferably 10 years of relationship management experience in the private banking sector or investment banking with oriental Asian clients, including significant experience in originating and serving UHNWI and families
• Proven track record in self-origination of new UHNW relationships, asset gathering, asset growth and revenue generation
• Excellent commercial and negotiation skills
• Highly developed communication skills for use in direct client contact and problem solving
• Ability to provide strong financial and statistical analysis
• Strong customer service focus
• Attention to detail and the ability to think creatively to solve problems
• Willingness to work in a target driven and high performance environment 
• Excellent understanding of financial markets and products
• Fluent in English and local language of the relevant oriental Asian market
• Due to immigration restrictions in Switzerland we will only be able to consider applications from Swiss or EU citizens or from candidates holding a valid Swiss work permit

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

What you’ll get in return

We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University.

You can work your way and will have a say in when, where and how you and your team flexibly work together.

Our benefits will give you financial security, and can include: 

• Health & meal allowance, public transport or (e-)bike allowance.
• Our family-focused benefits can help you to support your loved ones and include: days off for key events (weddings, moving house, adoption). A one-time marriage or registering of a "Civil.
• Partnership" grant. One-time premium for birth or adoption, as "gift" or "voucher. 4 weeks’ paternity leave & 26 weeks’ maternity leave.
• Emergency Childcare with the Red Cross, free of charges for HSBC employees.
• Purchased holidays scheme, unpaid leave, sabbatical, Volunteering Leave.
• Accident insurance (private coverage) paid by the Employer, attractive Pension Scheme.

We’ll give you a huge range of resources that support your mental, physical and social well-being, including: 

• Various sports and leisure activities organised by the employees for the employees. 
• The Bank offers to the employees and their family members specialised free, confidential service to help them deal with any personal problems – either at work or at home. Unlimited telephone consultations services available 24/7.
• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.
• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

HSBC is a signatory company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, remunerating, promoting and retaining female talent.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Within HSBC in Switzerland all internal candidates from Group and external applicants are required (subject to local laws), to pass satisfactorily a series of additional checks both as part of the application process and, if successfully recruited into the role. The Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are first carried out as part of this recruitment exercise, and/or if relevant, on an ongoing basis.

To discover more about HSBC, please check our website: https://www.hsbc.com/about-hsbc

Please apply via our careers website at the following link : https://mycareer.hsbc.com/external

Taleo reference n°: 0000JF58