Your team:You'll be working in the Voice/Multimedia services team in Zurich Flurstrasse. Our team is committed to delivering a modern, effective and fast developing multimedia and voice service
Do you want to run, plan and maintain the tools area in the UBS Voice environment?
We're looking for someone who can help us:
• planning, run and improve the current monitoring setup based on Nectar and other tools
• drive, standardize and unify the voice and multimedia monitoring area towards a truly and full digitized environment
• train and maintain documentation of above for first level support organizations
• assist the Voice and Multimedia operations team in daily business activities (second level organization)
• willingness to provide occasional on-call service Your team
You'll be working in the Voice/Multimedia services team in Zurich Flurstrasse. Our team is committed to delivering a modern, effective and fast developing multimedia and voice service. Your experience and skills
• extensive knowledge and 5-10 years working experience on various voice core systems (like Avaya & Cisco IPT, Cisco Unified Communications Manager CUCM, Session Border Controller SBC)
• Good knowledge of monitoring tool marketplace, technologies and trends. Ability to understand complex infrastructures and interpret monitoring requirements.
• Experience with monitoring tools like Nectar, Proteus, GIKUS
• Good knowledge of Unix/Linux/Citrix and Wintel environments and scripting languages (like Perl/Python)
• Provide hands-on Proactive/Reactive maintenance and troubleshooting of Monitoring Tools
• Formulate and Deliver Technical Trainings and participate in developing Technical Documents
• Review technical Infrastructure changes and derive out of them the related monitoring adoptions
• Develop a "Can-Do" attitude and suggest ways to improve the current monitoring setup and increase customer's satisfaction About us
Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.
We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us? Join Us
We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now. Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.