Operational Risk Manager - Resilience and Third-Party Oversight, VP (Hybrid)

The Operational Risk Manager role is to serve as an Independent Operational Resiliency and Third-Party Risk Manager to support oversight and challenge of Citi's Operational Resilience and Third-Party program within Citi's businesses in Europe, Middle East, Africa (EMEA) and Asia-Pacific (AsiaPac) regions.

The mandate of the Independent Operational Risk Management function to drive comprehensive and consistent practices designed to identify, measure, monitor, report and manage risks while promoting the implementation of actions to address root causes which may lead to unintended losses. This position will be part of a high-caliber team challenging Citi's effort to mitigate Operational Resilience and Third-Party Operational Risk in EMEA and AsiaPac.

The Independent Enterprise Resiliency Risk Management organization is structured to support the business operations in remediation activities by implementing an effective business sector and regional resilience and third-party oversight model connected across Critical Business Services.

Responsibilities:

• Develop and conduct challenge effectiveness reviews of Citi's Operational Resilience and Third-Party Risk Management Program within the business at the regional level
• Apply operational risk management guidelines and procedures for identifying First Line of Defense (FLOD) risks in EMEA and AsiaPac
• Pursue continuous improvement and challenge adoption of Lessons Learned during resilience and third-party related tests, exercises, and simulations
• Support Enterprise Resiliency and Third-Party Risk Oversight tools development
• Ensure Risk Governance framework operates efficiently, and operational losses are operating within the defined Risk Appetite parameters
• Provide challenges on Key Indicators and Material Operational Risks
• Work with First Line of Defense in the review of the documentation and reporting
• Analyse, capture, and report risks. Collaborate with FLOD technical Subject Matter Experts (SMEs) and management regarding all aspects of Business and Technology recovery planning, contracts, and testing
• Guide and assist in the implementation of sound and effective resiliency processes and monitoring of non-core consumer products
• Evaluate, advise, and ensure effectiveness of Business and Technology capabilities and controls across Citi
• Facilitate and disseminate best practices across all LoBs in the assigned regions
• Assist resiliency and third-party managers and their teams to manage staff including training and career development plans and to ensure high morale among prevention, detection, and recovery staff
• Champion enterprise resiliency and third-party awareness and best practice sharing with various stakeholders and aid in the development of continuity/resiliency risk management training modules
• Raise the level of resiliency awareness among country officers and other related staff within the assigned regions

Qualifications:

• Third-Party Risk, Business Continuity, Technology Disaster Recovery, Vendor Continuity, Operational Resiliency or Risk Management experience.
• Skillful understanding of business continuity and disaster recovery management lifecycle.
• Thought leadership and clarity in presenting ideas to senior management.
• Proven technical knowledge of resilience and recovery principles and processes, to include up to date knowledge of current technology solutions, including Cloud and hybrid third party solutions
• Knowledge of regulatory requirements underpinning standards, including, ISO, PRA/Bank of England, DORA, FFIEC, etc.
• Demonstrated analytical skills with follow-up and problem-solving capability.

Education:

• Undergrad in Business Administration, Computer Science, Engineering or any other computationally intensive discipline.
• Graduate degree is a plus.

-------------------------------------------------
Job Family Group:
Risk Management -------------------------------------------------
Job Family:
Operational Risk ------------------------------------------------------
Time Type:
Full time ------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting