Lead File Handler




Department: Legal




Employment Type: Permanent - Full Time




Location: Liverpool




Description

• As part of our on-going growth strategy, we are looking for a Lead File Handler to join our Industrial Disease team in Liverpool to help service their ever-growing roster of clients across Industrial Disease.


• Take ownership of your own caseload, including NIHL and other disease claims, while making a real impact on clients' outcomes.


• Play a key role in shaping team strategy, mentoring junior colleagues, and identifying opportunities for innovation and growth.


• Join a dynamic, supportive, and sociable team with excellent career development opportunities.

Key Responsibilities

• Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.


• Conduct investigations with Insurers and Insureds, gather and assess witness statements, instruct and liaise with experts.


• Attend court appointments, conferences, and trials, ensuring deadlines and court timetables are met.


• Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.


• Mentor and develop Assistant File Handlers, ensuring all work aligns with SRA Standards & Regulations and Keoghs Values.

Skills, Knowledge & Expertise

• Demonstrates strong technical proficiency in handling NIHL disease claims as a Strong technical proficiency in NIHL claims; experience in other disease matters is a plus.


• Effective negotiator with excellent interpersonal, listening, and communication skills.


• Highly self-motivated, able to prioritise, organise, and work under pressure while maintaining attention to detail.


• Proactive contributor to team growth, sharing knowledge, supporting training, and improving processes.

WHY APPLY:

• Be part of a fast-growing, respected team where your work makes a difference.


• Access career development, mentoring, and leadership opportunities.


• Work in a friendly, professional environment that values innovation, collaboration, and results.

Job Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)


• Simply Health Care Cash Plan


• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing


• Death In Service - after 1 years' service


• Pension Contribution based 5% Employee / 3% Employer


• Cycle to Work Scheme*


• Tech Scheme*


• Season Ticket Loan*


• Gym Flex*


• Access to Online Discount Sites


• Discounted Gourmet Society Membership


• Discounted Tickets for Merlin Attractions nationwide


• Discounts at local retail outlets

*after successfully completing probation