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Citibank

Ops Analyst - Core Ops

Citi Dubai, Vereinigte Arabische Emirate
Gepostet vor 9 Tagen Permanent Competitive
The Ops Sup Sr. Supervisor is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes.

Responsibilities:
  • Provide effective oversight of TCS dealing with Investments Operations supporting all investments product offered by Business. Monitor performance adhere to SLA in terms of accuracy and timelines
  • Perform day to day monitoring of Key Operational metrics for Investment Operations. Ensure metrics are accurate and any inaccurate/incomplete data is challenged and completed appropriately within existing deadline.
  • Act as subject matter expert on Investments & work with Local Ops manager to support business on any initiatives.
  • Understand end to end client journeys and find continuous improvement opportunities and maintain effective control environment
  • Work closely with Ops Manager to understand changes to regulations and support implementation of changes by engaging key SME in Operations teams onshore and offshore (outsourced service provider) train them and implement process change to comply with new/updated regulations.
  • Support Operations manager with audit deliverables through coordination with TCS Operations and other internal stakeholders as appropriate.
  • Responsible for complete third party governance for processes relating to Investments.
  • Update and maintain procedure documents. Also responsible for continuous process reviews (and adherence to process) and improvements in Investments Operations.
  • Identify new opportunities for process improvements and improve the efficiency and control environment
  • Ensure all the risks are documented in Citi Risk & Control and deliverables are provided in timely manner. Ensure control breaches are minimised
  • Monitor progress of Corrective action plan with owners to ensure appropriate action is taken to resolve the breaches/issues and ensure timely completion.
  • Be an effective back up to Operations Manager in their absence
    Knowledge/Experience:
    Essential
    • The ideal candidates will have experience of working in financial services, specifically in Wealth Management Operations
    • Knowledge of Investment Products & Experience of Trade lifecycle, Settlement & Asset Servicing & Reconciliation processes
    • Ability to work with minimal supervision within a team environment
    • Intermediate level in Excel, Visio and Word
    Skills:
    Essential
    • Good verbal and written communication skills
    • Ability to work under pressure and meet strict deadlines.
    • High level of accuracy and attention to detail
    • Evidence of using effective planning and organizing skills in a previous role.
    • Stakeholder management
    Education:
    • Bachelor's degree/University degree or equivalent experience
    This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    -------------------------------------------------
    Job Family Group:
    Operations - Core -------------------------------------------------
    Job Family:
    Operations Support ------------------------------------------------------
    Time Type:
    Full time ------------------------------------------------------
    Citi is an equal opportunity and affirmative action employer.

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

    View the " EEO is the Law " poster. View the EEO is the Law Supplement .
    View the EEO Policy Statement .
    View the Pay Transparency Posting
    Job ID  22556736
    ÜBER DAS UNTERNEHMEN
    Singapore
    Accounting
    At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we’ve been doing it for more than 200 years. Our...
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