Job description




Business type




Types of Jobs - IT, Digital et Data




Job title




Application and Development Support M/F




Contract type




VIE Programme




Term (in months)




24 months




Expected start date




01/03/2027




Management position




No




Job summary




Within the IT team in charge of Development and Application support the candidate will provide user support on various applications. This position will also involve providing tools/solutions development for ad hoc needs and the participation in project management.




This position is an opportunity to work with various business lines such as Investment, Trading, Operation and Risk and understand how an Asset Management is functioning.




This position is also an opportunity to learn about finance and financial products.




- Provide first level of support to users mainly on Global IT Platform but also on local Japanese software and local developments




- Escalate to second level of support if necessary and ensure issues are solved




- Organize the follow up / prioritization of issues and enhancement requests




- With the users, their business line and the global IT teams (Global IT Platform)




- With the local vendors (Local Japanese software)




- Manage reports and KPI related to issues and reliability plans




- Write specifications for new needs, features upgrades or maintenance related topics




- Develop VBA macros or Python scripts to help users in daily tasks




Position location




Geographical area




Asia, Japan




City




Tokyo




Remote work




hybrid




Candidate criteria




Minimal education level




Postgraduate degree - MA/MSc/PhD/Doctorate or equivalent




Academic qualification / Speciality




Information Technology




Level of minimal experience




0-2 years




Experience




Minimum of 2 years of experience




Financial knowledge - experience in a financial institution would be a plus (Bank or Asset Management)




Required skills




Soft Skills required




- Ability to understand technically and functionally complex Asset Management software developed in foreign countries




- Clear and synthetic written and oral communication skills, ability to communicate with foreign teams




- Understand user needs and reformulate them in specifications. Assess cost/benefit of such needs to be able to explain them to committees that will prioritize them.




- Be rigorous and tenacious to make sure requests and issues are properly addressed by vendors or European support and development teams




- Ability to work independently and as a member of a team




Technical skills required




- Experience in development ( Java, Python)




- Excel/VBA would be a plus




Languages




Proficiency in English. French and Japanese would be a strong plus