• Drive premium HNW servicing within a leading insurance platform
• Work closely with distributors, banks, and wealth channels

About Our Client

Our client is a well-established player in the life insurance industry, recognised for its strong regional presence and commitment to delivering high-quality wealth protection solutions. With a robust distribution network that includes banking and financial advisory channels, the organisation continues to invest in operational excellence and customer-centric innovation. Employees benefit from a structured environment, strong governance framework, and opportunities to work on impactful business initiatives supporting HNW clients.

Job Description

• Manage end-to-end servicing of high net worth insurance policies
• Act as a key point of contact for distributors and banking partners
• Ensure timely and accurate processing of policy servicing requests
• Review and handle documentation related to policy collateralisation and trust assignments
• Support reporting requirements, including preparation of periodic statements
• Maintain and enhance operational processes and standard procedures
• Participate in system improvements, product launches, and business initiatives

The Successful Applicant

• Diploma or Degree in Business or a related discipline
• 3+ years of experience in life insurance policy servicing
• Strong understanding of insurance operations and regulatory requirements
• Detail-oriented with strong organisational and multitasking skills
• Customer-focused with the ability to manage stakeholder expectations
• Strong interpersonal and communication skills
• Comfortable working with policy administration systems and MS Office tools

What's on Offer

This role provides the opportunity to work within a reputable insurance platform with strong exposure to HNW clients and regional distribution channels. You will gain valuable experience in complex policy servicing, regulatory environments, and cross-functional initiatives. The organisation offers a collaborative team culture, structured training, and opportunities for career progression within operations and broader business functions.